{"id":390,"date":"2026-05-30T07:44:04","date_gmt":"2026-05-30T07:44:04","guid":{"rendered":"https:\/\/prodemenagementmtl.com\/faq\/"},"modified":"2026-06-07T23:47:27","modified_gmt":"2026-06-07T23:47:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/prodemenagementmtl.com\/fr\/faq\/","title":{"rendered":"FAQ | D\u00e9m\u00e9nagement Pro Montr\u00e9al"},"content":{"rendered":"<h2 class=\"uk-heading-medium\">Frequently Asked Questions<\/h2>\n<p class=\"uk-text-lead uk-text-muted\">Everything you need to know about our moving services in Montr\u00e9al.<\/p>\n<ul uk-accordion=\"multiple: false\" class=\"uk-margin-large-top uk-margin-large-bottom\">\n<li class=\"uk-open\">\n        <a class=\"uk-accordion-title\" href=\"\">How do I get a free moving quote?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Call us at <a href=\"tel:(514) 231-3745\">(514) 231-3745<\/a> or fill out our online form. We respond within 2 hours. Quotes are always free with no obligation.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">Are you available on July 1st?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Yes! We operate on July 1st. It is the busiest moving day in Montr\u00e9al \u2014 book as early as possible since availability fills up several weeks in advance.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">How much does a move cost?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Cost depends on the size of your home, the distance, the number of floors, and the services you choose (packing, disassembly, etc.). Call us for a precise, free quote \u2014 we never charge hidden fees.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">Are you licensed and insured?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Yes. D\u00e9m\u00e9nagement Pro Montr\u00e9al is fully licensed (NEQ: 22 82 1245 46) and carries full civil liability insurance in Qu\u00e9bec. Your belongings are protected throughout every phase of your move.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">What areas do you serve?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>We cover Montr\u00e9al and the entire greater metropolitan area: Laval, South Shore (Longueuil, Brossard, Boucherville, Saint-Lambert), North Shore (Terrebonne, Repentigny, Blainville, Mirabel), West Island, and more. We also handle long-distance moves across Qu\u00e9bec and Canada.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">Do you offer packing service?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Yes, we offer full or partial packing service. Our movers bring all materials: boxes, tape, bubble wrap, and protective blankets. Ideal for fragile items or when you are short on time.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">How far in advance should I book?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>We recommend booking 2 to 4 weeks in advance, and 6 to 8 weeks ahead for July 1st moves. That said, we also offer last-minute moving depending on availability \u2014 call us to check.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">What should I do before your crew arrives?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>For a smooth move: disassemble flat-pack furniture if possible, empty drawers and cabinets, make arrangements for plants and pets, and reserve a parking space near the entrance for our truck.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">Do you move pianos, safes, and heavy items?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Yes. We have the specialized equipment (straps, dollies, sliding boards) and experience to move bulky items: upright pianos, safes, large appliances, and oversized bookshelves.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">Do you offer long-distance moving?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Yes. We handle long-distance moves to all cities in Qu\u00e9bec (Qu\u00e9bec City, Sherbrooke, Gatineau, Saguenay, etc.) and to other Canadian provinces including Ontario, BC, and Alberta. Request a free quote for your destination.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">What payment methods do you accept?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>We accept payment by cheque, Interac e-Transfer, bank transfer, and cash. Contact us to confirm the available options for your move.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">What is your cancellation policy?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Cancellations made at least 48 hours before the scheduled date are free of charge. For cancellations under 48 hours, fees may apply. Contact us as soon as possible if your plans change.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">How many movers come for a residential move?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>For a standard apartment (3\u00bd to 4\u00bd), we typically send 2 to 3 movers. For a house or large condo, we recommend 3 to 4 people. We adjust the crew size based on your needs at the time of your quote.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">Do you work in buildings with narrow stairs or no elevator?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Absolutely. Our teams are experienced with Montr\u00e9al buildings that have exterior spiral staircases or tight hallways. We bring the right equipment to protect walls and your belongings throughout the move.<\/p>\n<\/p><\/div>\n<\/li>\n<li>\n        <a class=\"uk-accordion-title\" href=\"\">Are there cheaper times to move?<\/a><\/p>\n<div class=\"uk-accordion-content\">\n<p>Yes. Mid-week and mid-month moves are generally less expensive than weekends and end-of-month dates. Avoiding July 1st also gets you the best rates. Contact us to check current availability.<\/p>\n<\/p><\/div>\n<\/li>\n<\/ul>\n<div class=\"uk-section uk-section-muted uk-padding-small uk-border-rounded uk-margin-large-top\">\n<p class=\"uk-text-center uk-margin-remove\">Didn\u2019t find your answer? <a href=\"\/fr\/contact\/\"><strong>Contact us directly<\/strong><\/a> \u2014 we respond within 2 hours.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Everything you need to know about our moving services in Montr\u00e9al. How do I get a free moving quote? Call us at (514) 231-3745 or fill out our online form. We respond within 2 hours. Quotes are always free with no obligation. Are you available on July 1st? Yes! We operate on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-390","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/prodemenagementmtl.com\/fr\/wp-json\/wp\/v2\/pages\/390","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/prodemenagementmtl.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/prodemenagementmtl.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/prodemenagementmtl.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/prodemenagementmtl.com\/fr\/wp-json\/wp\/v2\/comments?post=390"}],"version-history":[{"count":1,"href":"https:\/\/prodemenagementmtl.com\/fr\/wp-json\/wp\/v2\/pages\/390\/revisions"}],"predecessor-version":[{"id":3176,"href":"https:\/\/prodemenagementmtl.com\/fr\/wp-json\/wp\/v2\/pages\/390\/revisions\/3176"}],"wp:attachment":[{"href":"https:\/\/prodemenagementmtl.com\/fr\/wp-json\/wp\/v2\/media?parent=390"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}